Welcome to the Resource Hub
How Smart Call Centers Optimize the Patient Experience
Medical call centers are vital part of healthcare organizations. Keeping them as efficient as possible benefits your patients and delivers…
Driving New Patient Acquisition with Digital Access and Scheduling
Today’s patients want healthcare to offer the same digital convenience they enjoy in the rest of their daily lives. This…
4 Tips to Combat Healthcare Front Desk Staffing and Recruiting Challenges
Recruiting is a major current challenge for healthcare administrators, including the struggle to hire front desk staff. In this guide,…
How to Maximize Scheduling in Healthcare Practices
Tapping into the potential of efficient patient scheduling can reveal new practical and financial benefits for healthcare organizations. The digital…
Hospitals and Health Systems: 5 Tips for Reducing Costs and Maximizing Reimbursements
Hospitals and health systems constantly aim to deliver quality healthcare with maximum revenue cycle efficiency. Fortunately, there are many opportunities…
The Practice Growth Playbook
Healthcare practice operations went through an upheaval in the last year – but are now primed for positive growth. By…
Modernizing the Patient Journey – for Better Outcomes and Higher Satisfaction
Healthcare technology is modernizing patient engagement, giving patients and their providers unprecedented access to information and each other. Digital solutions…
Top 2021 Trends in Patient Scheduling
Like so many aspects of healthcare operations, 2020 definitively accelerated the demand for patient self-scheduling. Practices, hospitals, health systems and…
Defining a New Normal in Healthcare guide
Working with medical providers across the US gives us great insight into post-COVID operations and what is proving most successful…