FROM CLEARWAVE

Patient Communications

Automated and streamlined patient communication is imperative for high-growth practices. Use a solution that’s purpose-built to improve efficiency, revenue and patient satisfaction.

Connect with Patients on Their Level

Keep appointment slots filled. Reduce no-shows. Driving patient satisfaction and revenue. Clearwave Core keeps you connected while accelerating patient acquisition and retention.

Reminders

Reminders

Keep schedules on track & reduce no-shows!

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Clearwave Reminders are configurable and automated based on location, provider, appointment type and more.

Become top-of-mind for patients! Customize your initial and follow-up reminder cadence, sending via email, text or voice.

Speed up pre-appointment actions. Enable patients to confirm in sections and offering pre-registration and clinical intake.

Recalls

Recalls

Prompt patients to book their next appointment!

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Send automated recalls to patients who have not yet scheduled a follow-up visit and free your staff from hours of extra work.

Get in touch with patients at the right times! Set automated recall cadences by appointment type or send individual patient-specific recalls.

Hands-free communications save time! Patients are automatically enrolled in your pre-determined recall cadence, creating a fully hands-off approach.

Message

Message

Send administrative messages with the push of a button!

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Get urgent messages out fast! Notify patients when their provider is out unexpectedly, send a note about office closures and more.

Get in touch with the right patients. Send all-patient messages or target specific groups based on appointment type, date, time, status, provider or location.

Make it your own! Determine your audience, customize your message text, add links and get in touch fast!

Two-Way Texting

Two-Way Texting

Keep patients in the loop with ease!

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Easily chat with patients or send templated responses to minimize staff workloads.

Get quick answers to questions upfront, encourage pre-registration or request for patients to bring in specific materials.

Staff can easily see and reply to messages directly from the Clearwave Dashboard.

Reactivations

Reactivations

Automatically reach out to inactive or lapsed patients!

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Get in touch with patients who haven’t visited in an extended period or missed prior recalls. Make it happen with Clearwave's partner ecosystem!

Target patients based on appointment history, demographics, ICD/CPT codes, payer type and time since the last visit.

Send personalized messages to patients to maximize rebooking, drop staff workloads and drive continuity of care.

Appointment Reminders

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Keep patients and schedules on track while dramatically reducing no-shows. Clearwave Reminders are quickly configurable and automated based on location, doctor or appointment type. With adjustable arrival time settings, you can ensure patients get to your practice at the most optimal times. Customize your reminder cadence, sending additional reminders, all via email, text or voice. From the link in the reminder message, patients can easily confirm, pre-check or modify their appointment in mere seconds — saving staff time and adding the convenience patients require. Clearwave will also save a copy of sent text messages to improve record keeping and provide as reference when patients or providers inquire about sent reminder messages.

Patient Recalls

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Minimize lapsed patients and maximize physician schedules, without burdening your staff! Clearwave Recalls run in the background, enabling your practice to automatically communicate with existing patients to book their next appointment. After a patient checks in for their first appointment, they will be automatically enrolled in a cadence to make sure your practice stays top-of-mind for their next appointment. Leverage these automated patient recalls, sent by appointment type, and send specific patient recalls to target individual patients for healthcare follow-ups. Use Clearwave Recalls to get your patients back into the office and help them fulfill ongoing health needs. Customize recall text and email messages and make it simple for patients to book their next visit immediately after receiving a recall by adding a phone number and scheduling link. 

Two-Way Texting

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Send focused, efficient messaging to your patients with two-way texting from Clearwave. It streamlines communication —and delivers a better patient experience.

Use our patient texting software to easily chat with patients or send templated responses. Provide instructions, send alerts or advise companions of completed procedures. No clunky portals or downloads needed, just a clear approach to patient communication.

Email & Postal Validation

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Ensure your patients’ contact information is up-to-date with verification of email addresses and mailing addresses.

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We’re Stronger When We Support Each Other

High-growth practices choose technology solutions by evaluating price, fit and partnership. Your practice will grow further, faster with a vendor partner who CAREs about your outcomes, your challenges and your patients. At Clearwave, our experience working with medical practices of all sizes and across specialties has shaped our belief that we’re stronger when we support each other – that's why we provide clearwaveCARE. With a focus on building lifelong partnerships, your experience will go beyond technology to ensure you maximize value.

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What to Do When No-Shows Seem Inevitable eBook

Patient no-shows have plagued healthcare organizations since the advent of appointments. The loss of revenue, throughput and efficiency are obvious,…

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Clearwave Two-Way Texting data sheet

Send focused, efficient messaging to your patients with two-way texting from Clearwave. Clearwave Two-Way Texting streamlines communication and delivers a…

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Let's Get You Paid

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