Our self-service mobile check-in is called Mobile Pre-Check™. Our mobile solution enables patients to pre-register for appointments from anywhere. To improve collections and reduce accounts receivables, Clearwave reviews eligibility during the Mobile Pre-Check™, and reviews again when the patient confirms their arrival.
Clearwave’s Mobile Pre-Check™ simplifies the patient registration process by enabling patients to check in before their appointment, anytime, anywhere. Patients verify their insurance and contact information directly from their home and make updates, if needed. These updates automatically integrate with the patient’s medical record, ensuring accuracy while easing workloads for front-desk staff.
Built-in appointment reminders and notifications streamline the patient intake process. When patients arrive, they bypass the front desk and simply sign in at a healthcare kiosk. Patients get to the heart of their visit more quickly, improving throughput and patient satisfaction.
Here’s How It Works
Mobile Pre-Check™ enables patients to check-in before their scheduled appointment, anytime, anywhere. Here’s how it works:
Patients receive an appointment reminder via text or email that includes a link to confirm the appointment.
Once the appointment is confirmed, patients start the mobile precheck process by clicking on the provided link.
Patients verify contact and insurance information; makes updates, if needed; and electronically signs any necessary forms.
Co-pay obligations are satisfied directly from the patient’s phone.
When patients arrive for their appointment, they simply verify arrival at the healthcare kiosk. This alerts staff that they are ready to be seen.
When paired with real-time verification of patient demographic and insurance information, mobile medical check-in decreases registration errors by 90%. This increases clean claim rates by supporting accuracy from the point of contact while also enabling timely follow-up.
As patients’ needs evolve, their desire for mobility is growing and affecting the healthcare choices they make. Mobile options for patient check-in ensure those who need to check-in prior to their arrival have an easy-to-use solution.
Empowering Patients with Mobile Convenience
“In healthcare, mobile solutions for capturing and storing patient data are just beginning to take hold—and their potential to change the industry is quickly becoming evident. At Clearwave, we’re proud to offer Mobile Pre-CheckTM the most advanced mobile check-in solution on the market.”