Case Studies

Clearwave Success Stories

We are proud to share several case studies with you. Whether we are in a large hospital setting or an individual specialty practice, we have consistently been able to dramatically improve the average check-in time to less than 3 minutes. Additionally, multiple partners have reported that patients are paying 40%-60% more of their unpaid balances at the kiosk. Take a look at what our clients are saying:

The Orthopaedic Center

Increased Collections by

24% Per Patient

Ophthalmology ROI
Ophthalmology ROI
MCOA Video Case Study - 2018
UAB Health System
UAB’s Division of Orthopaedic Surgery desired to find self-service kiosks in the UAB Highlands outpatient orthopaedic clinic for checking in patients, insurance verification, payment of co-pays, and additional other functions. The goal of implementing Clearwave was to provide a more rapid check-in for patients with musculoskeletal conditions, improve overall patient satisfaction and financially increase payments at time of service.
North Idaho Dermatology
Registering a patient is a detailed process and can be time-consuming for employees who are already stretched thin.
Tallman Eye Improves Patient Registration and Check-In Process
Tallman installed 11 Clearwave self-service patient registration kiosks across 5 Tallman Eye clinics in 2014.
Andrews Sports Medicine and Orthopaedic Center
Andrews Sports Medicine and Orthopaedic Center decided to implement Clearwave’s self-service kiosks. By implementing the kiosks, patients could quickly check-in, pay copays and/or outstanding balances at the kiosk and then be seated until it was time to be seen by the physician.
Greater Lawrence Family Health Center
Greater Lawrence Family Health Center (GLFHC), located in Lawrence, MA, is the second largest Federally Qualified Health Centers in the state, and the first teaching health center in the country.
North Idaho Heart
North Ohio Heart Case Study
North Ohio Heart (NOH) is a large cardiology and primary care practice that is part of the University Hospital System. With nine offices in strategic community locations, NOH logged over 130,000 office visits in 2017.
Baptist Health Case Study
Baptist Health, located in Montgomery, Alabama is comprised of three hospitals, one outpatient cancer center, five outpatient imaging centers, an outpatient surgery center, as well as multiple physician groups and breast health clinics, which collectively operate on six different scheduling/billing systems
The Eye Care Institute
The Eye Care Institute collaborated with Clearwave and Nextech to implement the following patient access solution: Clearwave’s kiosks, Enterprise EligibilityTM, and Mobile Pre-CheckTM.
Katzen Eye Group Implements Integrated Kiosk Registration and Eligibility Solution
Katzen Eye Group has long been a leader in the NextGen User Group community and were the first NextGen customer to implement the fully integrated Clearwave kiosk registration and eligibility solution.
Montgomery Cardiovascular Associates (MCA) Implements Self-Service Patient Registration Solution
MCA was an early adopter of self-service patient registration solutions. They had been using another check-in solution prior to purchasing Clearwave.
Marietta Eye Case Study
When Marietta Eye’s Director of Revenue Cycle, Elliott Gatehouse, was challenged with creating a more efficient workplace while remaining uncompromising in the quality of care provided, he knew the challenge was no small task.
Using Self-Service Kiosks with Your Check-In Staff
I have been in healthcare for over 30 years, and I have seen first-hand how sick people often experience unnecessary anxiety during check-in.
Clearwave’s Express Check in Allows Patients to Check In 60% Faster
Clearwave Express Check-In is a new and unique tool designed to make the kiosk check-in process even simpler for existing patients.
UAB Medicine’s Quality Report
The UAB Department of Surgery, Division of Orthopaedic Surgery implemented the use of registration kiosks.
Connections Article: Reaching UAB Medicine Ambulatory Clinics
The UAB Department of Surgery’s Division of Orthopaedic Surgery implemented the use of registration kiosks in April, achieving its goals of speeding up the check-in process, improving patient satisfaction, and increasing payments made at the time of service.
UAB wins Innovation Award for Implementing Clearwave kiosks
Three pioneering projects have received 2016 UAB Health System Innovation Awards, which recognizes programs, policies, ideas, processes, and actions that have produced a significant, measurable impact on how we provide care to our patients.
Baptist Health CFO Katrina Belt gives the insider scoop on kiosk adoption and use by staff and patients
Baptist Health CFO Katrina Belt gives the insider scoop on kiosk adoption and use by staff and patients.

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