At Clearwave, we know the challenges your physician specialty faces. The number of patients you treat is increasing, and their health issues are often more complex, not to mention higher deductibles makes it harder to collect payment. The cost of compliance with healthcare quality measures is at an all-time high, and managing patient expectations has never been more difficult.
Our more innovative approach to patient check-in goes beyond tablets and mobile options for patient registration for specialty practices. By putting patient check-in in the hands of patients, specialty physicians gain greater time for one-on-one interaction, promoting more meaningful conversations with patients—and better informing care, setting the stage for high performance under quality programs.
The Orthopaedic Center
Increased Collections by
24% Per Patient
Top 10 Specialties We Serve
Clearwave provides patient intake solutions for all types of physician specialty practices. Our top 10 areas of expertise include:
of our partner’s specialty care patients use self-service registration
average reduction in wait times
of front-desk staff can focus on other duties
Self-check-in software improves forms management for specialty care practices
reduction rate in patient registration errors
Patients spend 50% less time completing forms because our healthcare kiosk eliminates redundancy
How it Works
Clearwave’s connected technologies increase efficiency and patient throughput for your specialty care practice, eliminating a trip to the front desk.
With the touch of a few buttons, your patients can:
Alert office staff that they have arrived
Verify or change their address, insurance information and health status
Sign consent forms
Notify office staff of their communication preferences
Payments can be processed directly from the kiosk, increasing convenience for your patients and revenue for your practice.
When patients manage their care experience, the time savings opens the door for more meaningful communication opportunities. Staff spend more time ensuring treatment regimens and discharge instructions are clear, improving care outcomes.
Some specialty practices struggle with point-of-service collections. But did you know patients pay on average 50%-60% more at the kiosk? Clearwave’s automated patient check-in system changes the psychology of patient payment by requesting payment for copays and past-due balances directly from the healthcare kiosk.
We believe in empowering your patients to be more responsible for their care experience through our self-service check-in platform. Not only do time savings increase, but the number of patients who can be seen each day also increase, further improving your practice’s bottom line. Our Ophthalmology practices have seen a dramatic increase in the number of Lasik procedures due to the simple question the kiosk asks at the end of their patient registration process, “Have you considered Lasik?” Thomas Eye Group in the metro-Atlanta area is a great example of a practice that saw dramatic changes following the adoption of Clearwave.
Thomas Eye Group Executive Summary
8 locations, 461 patients per day
94% reduction in claims rejections
7% increased average patients per day
$1.55 cost savings per patient from
$17.50 claim savings from not having to
Receivable days outstanding < 13 days
FTE cost savings $78,200 per year
$120,000 increase in cash collections per
Target messaging added $400,000 in new
Clearwave’s connected technologies reduce the burden of administrative tasks, empowering your physicians and front-office staff to focus on more value-added work.
The Clearwave Presence
Clearwave has active partners in 43 states and 31 specialties. As the only self-service digital check-in solution that spans the hospital and the ambulatory/physician markets, Clearwave is honored to serve these organizations as they utilize a specific hospital information system (HIS) for hospital-based services and a different Practice Management (PM)/Electronic Health Record (EHR) for the physician practices.
Clearwave is an eligibility clearinghouse and our eligibility platform is second to none. We verify patient’s insurance benefits in real-time and any time the patient makes changes to their information. Clearwave validates a patient’s address in real time to make sure it is the best deliverable address.
Clearwave real-time identifies and reports duplicate patient records.
Clearwave stores patient data in the cloud allowing us to handle walk-in patients in an intelligent manner.
Clearwave’s platform is customizable; we treat every patient uniquely. Based on our knowledge of the patient, we create an expedited check-in process for that patient, eliminating unnecessary forms, duplicated work or steps in the process.
Clearwave is PM/HIS and payment processor agnostic.
Clearwave keeps the process for the patient simple so patients will use our kiosk and complete the process faster than any other solution.
Clearwave can scan and extract discrete data from driver’s licenses and insurance cards. Tablets can’t do either. Other kiosk vendors can only scan a copy of the cards.
What a Few of Our Partners Are Saying:
Montgomery Cardiovascular Associates more than doubled point-of-service collections with implementation of a medical kiosk for patient intake.
VisionFirst Eye Center decreased paper costs 15% by eliminating paper-based check-in.
UAB Medicine’s orthopedics clinic reduced patient wait times by more than 30 minutes, giving surgeons more time to interact with patients.