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Patient Checking  In to Appointment with Clearwave Intake Kiosk

Patient Check-In Kiosks

Patient check-in kiosks in medical waiting room

Transform the check-in experience

To truly transform the patient check-in experience, you need a solution that empowers patients and helps reduce front-desk visits. Allow your patients to use any computing device to complete a mobile pre-check™ prior to their appointments. 

Your patients' insurance eligibility is verified in real time, with payments processed before check-in is complete. The check-in process is much quicker, so patients are much happier. With insurance verified and payments made, your front-desk staff can avoid potentially embarrassing payment conversations with patients. Learn more below and see how patient check-in kiosks can reduce patient wait times at your clinic. 

woman checking in for appointment at medical practice

So what about the kiosks?

  • The kiosks’ sleek, modern design is manufactured by the same company that manufactures Delta Airlines’ models, ensuring high-quality patient experience.
  • Choose from two standard kiosk models—a tabletop and freestanding version. A customer tablet is also available upon request.
  • Every kiosk is HIPPA and ADA compliant. None of your patient data is stored on kiosks and every kiosk comes with a privacy filter. Kiosks are locked down, preventing malicious attempts of uploading malware to the network.
  • Our hardware comes with a five-year onsite parts and labor warranty.

Clearwave ROI


Increase in point-of-service collections


Reduced time spent verifying eligibility


Reduction in outstanding balances over 120 days


Reduced time spent in the waiting room


Cuts time spent filling out forms by half


Dramatically improves the patient experience

Patient Collections Software at Medical Office

Set your practice apart

  • Connect to more than 900 payers, including vision plans, with our real-time insurance eligibility verification platform.
  • Integrate to more than 40 different PM/HIS vendors.
  • Get patients through the check-in process quickly with our customizable workflow. Average check-in time for new patients is 3 minutes. Check-in for returning patients is less than a minute.
  • Always have an up-to-date system, with our bi-weekly, cloud-based system updates. 
Automatic eligibility verification

Automatically Verify Insurance Eligibility

Upgrade your practice and reduce rejected claims by 79%

  • Link to every insurance payer with 919 connections and counting
  • Enable full data audits with complete, uniform insurance data
  • Automatically check insurance 7x before a patient sees a physician
  • Customize your eligibility check schedule to fit your needs
  • Keep your staff updated with eligibility issue alerts and give them the tools they need to manage errors
  • Give your patients a uniform experience across mobile, tablets and kiosks, as well as throughout your practice's locations

Client Testimonials

We offer a concierge to walk patients through the process, but our senior patients are likely to wave the concierge off. They want the satisfaction of mastering this tool on their own.
Administrative Director of Orthopedics, UAB Medicine
Rob Crabtree
Patients won’t pay their past-due balances when asked by a staff member, but they do when the kiosk asks for payment. It’s as if they believe the digital system won’t let them move forward with their care until payment has been made.
CEO, VisionFirst Eye Center
Tammy Griffin
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“We hired college students to help patients adjust to the new platforms during the first six months of use. Our administrators also assured front-office staff they would not be replaced by the healthcare kiosks. Leaders also took part in training to give staff a greater feeling of comfort in using the new tool.”
Executive Director, Montgomery Cardiovascular Associates
Rick Roney

Let's Talk

Schedule a demo and learn how you can drive new revenue, provide dynamic eligibility, and see more patients per day in your practice.