Clearwave Solutions Guy 22: Self-Service Is Friendly

Clearwave Solutions Guy 22: Self-Service Is Friendly

This week, the Solutions Guy talks to Sheena Harrison from Vascular Surgical Associates. There’s a myth about self-service patient registration, that it dehumanizes the patients’ experience. This week’s special guest talks about her personal experience and how she found that in reality, the opposite was true.

When VSA was first implementing Clearwave’s patient access solutions, Sheena was not a fan. The idea that VSA would be taking the person out of the personal check-in experience did not sit right with her. Watch the latest episode to learn how she ended up changing her mind.

Clearwave Solutions Guy 22: Self-Service Is Friendly
Clearwave Solutions Guy 22: Self-Service Is Friendly
Clearwave Solutions Guy 21: CW is Like Christmas
Clearwave Solutions Guy 21: CW is Like Christmas
Solutions Guy Episode 20: The Healthcare Math Problem Part 2 012719
Solutions Guy Episode 20: The Healthcare Math Problem Part 2 012719
Clearwave Solutions Guy Episode 19
Clearwave Solutions Guy Episode 19
Clearwave's
Clearwave's "Solutions Guy": Episode 02 - Solving the Healthcare Math Problem
Clearwave’s “Solutions Guy”: Episode 03 - How to Get Good On-Line Reviews
Clearwave’s “Solutions Guy”: Episode 03 - How to Get Good On-Line Reviews
Clearwave’s “Solutions Guy”: Episode 04 - How to Get 99% of Patients to Use Self-Service
Clearwave’s “Solutions Guy”: Episode 04 - How to Get 99% of Patients to Use Self-Service
Clearwave’s “Solutions Guy”: Episode 05 - Dramatic Trends in Patient Payments
Clearwave’s “Solutions Guy”: Episode 05 - Dramatic Trends in Patient Payments
Clearwave’s “Solutions Guy”: Episode 06 - Card on File
Clearwave’s “Solutions Guy”: Episode 06 - Card on File
Clearwave’s “Solutions Guy”: Episode 07 - Eligibility & Gasoline
Clearwave’s “Solutions Guy”: Episode 07 - Eligibility & Gasoline
Clearwave’s Solutions Guy: Episode 08 - The Amazon Effect
Clearwave’s “Solutions Guy”: Episode 08 - The Amazon Effect
Clearwave’s “Solutions Guy”: Episode 09 - Speak the Language of Your Patient's Choice
Clearwave’s “Solutions Guy”: Episode 09 - Speak the Language of Your Patient's Choice
Clearwave’s “Solutions Guy”: Episode 11 - The Patient Will See You Now
Clearwave’s “Solutions Guy”: Episode 11 - The Patient Will See You Now
Clearwave’s “Solutions Guy”: Episode 12 - Simplicity & Reliability Drive Patient Satisfaction
Clearwave’s “Solutions Guy”: Episode 12 - Simplicity & Reliability Drive Patient Satisfaction
Clearwave’s Solutions Guy: Episode 13 - The Rule of Thirds
Clearwave’s “Solutions Guy”: Episode 13 - The Rule of Thirds
Clearwave’s “Solutions Guy”: Episode 14 - 21st Century Expectations: A Walmart Case Study
Clearwave’s “Solutions Guy”: Episode 14 - 21st Century Expectations: A Walmart Case Study
Clearwave’s “Solutions Guy”: Episode 15 - Seamless Integrations
Clearwave’s “Solutions Guy”: Episode 15 - Seamless Integrations
Clearwave’s “Solutions Guy”: Episode 17 - The Need for Speed
Clearwave’s “Solutions Guy”: Episode 17 - The Need for Speed
White Glove Service
White Glove Service
Clearwave’s “Solutions Guy”: Episode 10 - Changing Minds is Key to Changing Results
Clearwave’s “Solutions Guy”: Episode 10 - Changing Minds is Key to Changing Results
Clearwave Mobile Templates Webinar - August 15, 2018
Clearwave Mobile Templates Webinar - August 15, 2018
MCOA Video Case Study - 2018
MCOA Video Case Study - 2018
Clearwave's
Clearwave's "Solutions Guy": Episode 01 - Introduction
Clearwave Patient Explanation Video
Clearwave Patient Explanation Video