In this episode, the Solutions Guy Eric Anderson talks to Amanda Causey, the Front Office Coordinator and HR Manager at Vascular Surgical Associates. Amanda was at VSA before and after Clearwave was implemented. Before, time being wasted verifying coverage and insurance and confusion over which patients to send to the back first were among the problems they faced. Amanda says that the day Clearwave was implemented was like Christmas. Watch episode 21 to find out why.