Process

Clearwave's kiosk set-up process requires these initial steps:

Client completes a registration form.
Clearwave performs necessary backend setup and testing.
Client ensures power and high speed internet connection is available in waiting room.
Clearwave performs an onsite visit to ensure network is secure and stable.
Client determines the location and display of kiosk machine.
Clearwave installs kiosks and trains staff.

Once these pre-install tasks have been completed, Clearwave has the ability to install the kiosk and make the application production ready within 10 minutes.

With Clearwave, the patient check-in process is simplified.

Clearwave has been focused on low cost of entry and ease of use for both the staff and patients. One of Clearwave’s application guidelines has been that of “normalizing” the process. Basically, we have found that Clearwave’s application must be very similar to other industry self-service applications, such as banking, gas-stations, airlines and grocery stores in order for patients to feel comfortable with it; therefore, Clearwave’s design and development team has worked hard to deliver a consistent and easy-to-navigate user experience. Clearwave‘s kiosk solution streamlines the patient check-in process in the practice waiting room by enhancing communication between office staff and patients, while keeping patients’ trips to the front desk to a minimum.

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OVERVIEW PRODUCT PROCESS BENEFITS CASE STUDIES
Clearwave's kiosk set-up process requires these initial steps: Client completes a registration form. Clearwave performs necessary backend setup and testing. Client ensures power and high speed internet connection is available in waiting room. Clearwave performs an onsite visit to ensure network is secure and stable. Client determines the location and display of kiosk machine. Clearwave installs kiosks and trains staff. Once these pre-install tasks have been completed, Clearwave has the ability to install the kiosk and make the application production ready within 10 minutes. With Clearwave, the patient check-in process is simplified. Clearwave has been focused on low cost of entry and ease of use for both the staff and patients. One of Clearwave’s application guidelines has been that of “normalizing” the process. Basically, we have found that Clearwave’s application must be very similar to other industry self-service applications, such as banking, gas-stations, airlines and grocery stores in order for patients to feel comfortable with it; therefore, Clearwave’s design and development team has worked hard to deliver a consistent and easy-to-navigate user experience. Clearwave‘s kiosk solution streamlines the patient check-in process in the practice waiting room by enhancing communication between office staff and patients, while keeping patients’ trips to the front desk to a minimum.