1. Reducing patient check-in time by 50%
Patients make fewer trips to the front desk. The administrative staff sees when a patient has checked in, knows how long they have been waiting, and which physician the patient is seeing.
2. Decreasing staff time by >50%
Office staff do not need to spend time looking for the amount of a patient’s co-pay, searching for insurance eligibility information, or entering patients’ personal information into their system.
3. Aggregating eligibility data in one portal
Clearwave’s Provider Portal displays multiple aspects of patients’ eligibility data in one view, making it easier for office staff to find the information they need quickly.
4. Improving cash flow
By immediately providing the amount of co-pay for which a patient is responsible, the office can collect payment at the time of visit, instead of needing to bill for services at a later date.
5. Reducing data errors
Office staff are not responsible for entering in information with which they are not familiar; patients enter in their own information, and are able to review and correct mistakes as necessary. Eligibility transactions are automatic, rather than manual, lessening the chance for human error.
6. Providing real-time identification of benefits
Practice administrative staff can immediately see what sort of insurance coverage a patient has, if it is active, what services are covered, and the amount of a patient‘s co-pay.
7. Reducing training for new staff
Workflow is streamlined, because there is one main process office administators need to learn. Clearwave trains staff upon installation of its product.
8. Protecting patient’s privacy
Clearwave’s solution utilizes HIPAA-compliant standards. The transaction network has been designed with security as one of its highest priorities.